Frequently Asked Questions

General Questions

What does Kitchen Wagons do?
Kitchen Wagons specialises in offering mobile kitchen solutions for hire, catering to the needs of chefs, caterers, and event managers. Whether it’s a short-term event or a long-term project, we provide cost-effective, high-quality mobile kitchen setups.

Do you rent or sell mobile kitchens and equipment?
We focus exclusively on hiring out mobile kitchens, providing flexible rental options to meet your specific requirements.

What makes Kitchen Wagons different from other mobile kitchen providers?
With over 20 years of firsthand experience in the catering industry, we understand the unique challenges of food preparation and service. Our kitchens comply with strict hygiene and safety standards, and our 24/7 technical support ensures you’re never left without help.

How does Kitchen Wagons simplify logistics for customers?
We take care of the transportation and setup of your mobile kitchen, ensuring it is delivered and operational at your location without any stress or effort on your part.

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Products and Services

What types of mobile kitchens are available for hire?
We offer a variety of mobile kitchen solutions to suit different needs:

• Large Mobile Kitchens: Measuring 24ft x 8ft and weighing 18 tonnes.

• Compact Craft Kitchens: Sized at 14ft x 8ft and weighing 2 tonnes.

• Coffee Trailers: A lightweight solution resembling a horsebox, weighing 1.5 tonnes.

Are your kitchens equipped and customisable?
Our kitchens come fully equipped with professional-grade equipment, including Rational ovens, bratt pans, commercial refrigeration, high-capacity grills, and more. Customization is possible, such as adding additional equipment to meet your specific needs.

What types of cooking equipment are included?
Each kitchen is equipped with:

• Rational ovens for precise and efficient cooking.

• 80-litre bratt pans for versatile high-volume cooking.

• High-capacity grills and commercial refrigerators/freezers.

• Prep benches, storage cabinets, bain-maries, serving counters, and more.

• Craft kitchens and horse trailers come with commercial grade barista coffee machines.

Are kitchens gas or electric powered?
Our kitchens are certified safe for both gas and electrical use, with all necessary safety approvals.

Do you offer CAD designs or custom layouts?
Currently, we do not provide CAD designs or custom layouts but may introduce this service in the future.

How are kitchens delivered and set up?
We manage the complete delivery and setup process. If needed, we can relocate the kitchens during the hire period.

Do you serve clients outside your local area?
While we primarily operate in the South of England, we are open to UK-wide hires for medium or long-term contracts.

Do you conduct site surveys?
Yes, we can provide site surveys as part of our bespoke pricing package to ensure everything fits your location perfectly.

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Pricing and Policies

How is pricing determined?
Each project is unique, so pricing is tailored to factors such as the kitchen type, duration of hire, and specific requirements like feeding capacity or additional equipment.

Do you provide quotes online or manually?
All quotes are manually prepared to ensure accuracy and alignment with your exact needs.

How much notice is required to book a kitchen?
We recommend providing at least one week’s notice. However, we aim to deliver as soon as possible, depending on availability and completion of necessary checks.

Do customers need to arrange their own utilities?
You’ll need to provide an electrical connection or request a generator from us at an additional cost. Gas is included, but you must arrange refills as needed.

Is planning permission required?
Clients are responsible for obtaining planning permissions if required. While we cannot apply for it on your behalf, we can offer guidance on what may be necessary.

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Additional Information

Can I hire or buy equipment separately from a kitchen unit?
Yes, we offer catering equipment rentals independent of our kitchen units. Please contact us for details.

Are your kitchens suitable for temporary or permanent installations?
Our services are strictly for temporary mobile kitchen solutions, ideal for catering events and businesses. Long-term rentals are welcomed with no restriction on extending once the contract is in place.